Frequently Asked Questions
There are often multiple questions which come to mind when considering installing a stairlift in your home. We gathered some of the questions we are most frequently asked.
Of course, you may have other questions, and in that instance, please call or email us.
Frequently Asked Questions
What is a stairlift?
A stairlift is a motorised chair that moves along a rail system attached to your stairs, allowing you to safely travel up and down stairs without walking. Stairlifts are designed for individuals with mobility challenges and can be customised to fit both straight and curved staircases.
How do I know if I need a stairlift?
If you or a loved one experiences difficulty climbing stairs due to age, injury, or a medical condition, a stairlift can provide a safe, reliable solution. It enhances independence and reduces the risk of falls, making your home more accessible.
Should I rent or buy a stairlift?
The decision to rent or buy depends on your specific situation.
- Renting is ideal for short-term needs, such as recovering from surgery or hosting a guest with mobility issues.
- Buying is a better option if you need a long-term solution or a permanent installation.
Our team can help you evaluate your needs and budget to find the right option for you.
How much does a stairlift cost?
When considering installing a stairlift in your home, one of the first questions which comes to mind is the cost of a stairlift.
The cost varies depending on several factors, including the type of staircase (straight or curved), the model, and any additional features you may require. During your free in-home, or telephone consultation, we’ll provide you with a transparent quote based on your specific needs. Rental costs are typically charged annually while purchasing a stairlift involves a one-time payment or financing options.
How long does installation take?
Installation of a straight stairlift usually takes less than 2 hours. For more complex staircases, such as those with curves or landings, the installation may take a little longer. Our certified technicians ensure the process is efficient and minimally disruptive to your home.
Are stairlifts safe?
Yes, stairlifts are designed with safety as the top priority. They come equipped with features such as seat belts, swivel seats, footrest sensors, and obstruction detection to ensure smooth and safe operation. Additionally, our technicians perform thorough checks during installation to ensure everything is functioning properly.
Can a stairlift be installed on any type of staircase?
Stairlifts can be installed on most types of staircases, including straight, curved, or even outdoor stairs. Our experts will assess your home and recommend the best solution based on your staircase’s layout.
What happens if there is a power outage?
Most stair lifts come with a battery backup, which allows them to continue operating for several trips even during a power outage. This ensures that you can still safely use the stairlift if the power goes out.
How often does a stairlift need maintenance?
Stairlifts should be serviced once a year to ensure they are running smoothly. Routine maintenance includes checking all mechanical and electrical components for wear and tear, and ensuring the lift operates safely. If you rent a stairlift from us, maintenance is included in the rental agreement.
What if my stairlift breaks down?
Stairlifts should be serviced once a year to ensure they are running smoothly. Routine maintenance includes checking all mechanical and electrical components for wear and tear, and ensuring the lift operates safely. If you rent a stairlift from us, maintenance is included in the rental agreement.
Are stairlifts noisy?
Modern stairlifts are designed to operate quietly. You may hear a soft hum while in motion, but it should not be loud or disruptive. If you notice excessive noise, it may indicate a need for maintenance or repair.
Can I get financial assistance or insurance coverage for a stairlift?
One of the most significant grants is the Disabled Facilities Grant (DFG), which is means-tested and can cover the cost of home adaptations, including stairlifts. Eligibility typically requires evidence of disability and financial need. To apply for the DFG, reach out to your local council or visit the Gov.uk website for detailed information and guidance.
Seek support from charitable organisations in the UK to provide financial assistance for home modifications to support individuals with mobility challenges. These organisations often offer grants or low-interest loans to help cover the cost of stairlifts. Notable charities include: Turn2us, Independence at Home, Age UK etc.
Explore additional financial aid options that can help cover the cost of a stairlift. These include: Veterans’ Assistance, Energy Suppliers and Utility Companies, Private Health Insurance etc.
Do I need to make modifications to my home to install a stairlift?
In most cases, no structural changes are needed to install a stairlift. The rail system is mounted directly onto the staircase, not the wall, ensuring minimal impact on your home’s structure. Our technicians will ensure a secure and efficient installation without the need for major modifications.
Can I take the stair lift with me if I move?
Yes, if you purchase a stairlift, it can be removed and reinstalled in another home. However, this may require adjustments based on the new staircase layout. If you are renting, we will handle the removal for you when your rental period ends.
How can I schedule a consultation?
When Considering installing a stairlift in your home, you can schedule a free, no-obligation consultation by calling us on 0800 852 7226 or filling out the contact form on our website.
Our friendly team will arrange a time to assess your home, discuss your needs, and provide a customised solution. For standard straight stairlifts, we wouldn’t usually need a face-to-face consultation. You can just take a couple of pictures of your staircase, with a tape measure in the picture, showing the length of your stairs.
Ready to regain your independence at home? Contact Park Stairlifts today to learn more about our stair lift rentals, sales, and service options.
When you are considering installing a stairlift in your home, our friendly team is here to help you every step of the way!
Call today: 0800 852 7226
